Services

Complimentary site survey

Alentec Orion will, when requested, carry out a free of charge survey to ascertain customer's requirements. A comprehensive detailed written quotation outlining the type of equipment and site work covered will accompany this survey.

Bespoke design

The design will include products and recommendations to maximise the system capability.

It will include full system specifications.

Installation/Commissioning

When requested, Alentec Orion will install and commission a range of fixed pipe work systems. This can include full fluid monitoring capability, with management reporting functionality.

Service/Calibration

Alentec Orion can provide a full service and re-calibration on our entire product portfolio.

Both on site and return to base options are available.

Product training

This includes both distributor and end customer training.

After every OriLink system is installed and commissioned, free on site training is provided which enables customers to fully utilise there system.

 

Technical support

Full technical support is provided via the central office.

Pump service/exchange

A pump service exchange programme is in operation.

Please contact the central office for more information.

Distributor network

Our established network of distributors supply, install and service our range of equipment throughout the UK.

Please contact our head office so that we can arrange for the most appropriate distributor to contact you about your specific enquiry.

Full after sales support

We are passionate about providing a high level of customer service. Our fully trained experienced staff enables Alentec Orion to provide the very best support.